Attendance Policy

Consistent attendance is essential to completing your program hours and maintaining satisfactory academic progress.

Required Attendance

Students are expected to attend all scheduled hours. A minimum attendance rate of 80% is required to maintain good standing.

Tardiness

Students arriving more than 15 minutes late will be marked tardy. Three tardiness instances equal one unexcused absence.

Absences

• All absences must be reported to the school by 8:00 AM on the day of absence.
• Students who exceed the maximum allowed absences may be placed on probation or withdrawn.
• Make-up hours may be available with prior approval from the director.

Code of Conduct

All students are expected to conduct themselves in a professional, respectful manner at all times.

Professional Behavior

• Treat all clients, staff, and fellow students with respect and courtesy.
• Use professional language at all times on campus and in the clinic.
• Cell phones must be silenced and put away during instruction and client services.
• No food or drink is permitted in the clinic area.

Zero Tolerance

• Harassment, bullying, or discrimination of any kind will result in immediate dismissal.
• Theft, dishonesty, or tampering with school property will result in immediate dismissal.
• Possession of illegal substances on school grounds is grounds for immediate dismissal.

Dress Code

A professional appearance reflects on the school and helps students prepare for the workplace environment.

Required

• School-issued or approved uniform top (black or school-color smock/apron)
• Solid black pants or slacks — no ripped, distressed, or overly casual clothing
• Closed-toe, non-slip shoes (required for safety on the clinic floor)
• Hair must be neat and clean
• Nails must be clean and at a length that allows safe practice

Not Permitted

• Offensive graphics, language, or imagery on clothing
• Open-toe shoes or sandals on the clinic floor
• Excessive fragrance (out of respect for clients with sensitivities)

Grading & Academic Progress

Grading Scale

• A — 90–100%
• B — 80–89%
• C — 70–79%
• D — 60–69%
• F — Below 60%

Passing Requirements

Students must maintain a minimum GPA of 70% and complete all practical assessments with a passing grade.

Retakes

Students who fail a written or practical exam may retake it once. A second failure will result in a meeting with the director to discuss a remediation plan.

Tuition & Fees

Tuition varies by program. All fees are disclosed in the enrollment agreement prior to signing.

What's Typically Included

• Tuition (per program — see enrollment agreement for specific amounts)
• Registration fee (one-time, non-refundable)
• Student kit / tool kit (varies by program)
• Textbooks and course materials
• State board application fee (paid directly to state)

Payment Options

• Payment plans (in-house, interest-free)
• Third-party scholarships and grants
• Self-pay / private pay

Refund Policy

Refunds are calculated based on the percentage of scheduled hours completed at the time of withdrawal.

Refund Schedule

• Withdrawal before classes begin: 100% refund (minus registration fee)
• Withdrawal within the first 10% of program: 90% refund
• Withdrawal between 10–25% of program: 75% refund
• Withdrawal between 25–50% of program: 50% refund
• Withdrawal after 50% of program: No refund

How to Initiate a Withdrawal

Students must complete a formal withdrawal form. Refunds are processed within 30 days of the official withdrawal date.

Satisfactory Academic Progress (SAP)

Students are required to maintain Satisfactory Academic Progress, evaluated at the midpoint and end of each program.

Requirements

• Maintain a cumulative GPA of 70% or higher
• Maintain a cumulative attendance rate of 80% or higher
• Complete the program within 150% of the scheduled program length

SAP Probation

Students who fail to meet SAP standards will be placed on probation for one evaluation period. Failure to meet SAP at the next evaluation may result in dismissal.

Leave of Absence

A Leave of Absence (LOA) may be granted for documented medical, personal, or family emergencies.

Requirements

• Written request submitted before the leave begins (except in emergencies)
• Supporting documentation may be required
• Maximum LOA: 180 days in a 12-month period
• Student must return on the agreed date or be officially withdrawn

Dismissal & Grievance Procedure

Grounds for Dismissal

• Violation of the Code of Conduct
• Failure to maintain SAP after probation period
• Non-payment of tuition without a payment arrangement
• Repeated or serious unprofessional behavior

Grievance Procedure

1. Submit a written grievance to the Director of Education within 10 business days
2. A meeting will be scheduled within 5 business days of receipt
3. A written decision will be provided within 10 business days of the meeting
4. If unresolved, students may contact the state licensing board for further appeal

Health & Safety Policy

Sanitation Standards

• All implements must be properly sanitized and disinfected before and after each use
• Students are required to wash hands before every client service
• Only EPA-registered disinfectants approved by the school may be used

Infection Control

• Students displaying symptoms of illness should not perform client services
• Any cuts or exposure incidents must be reported immediately to the instructor
• Gloves are required for chemical services

Emergency Procedures

All students will receive an orientation on emergency exits, fire procedures, and first aid kit locations during the first week of enrollment.