Attendance Policy

A minimum attendance rate of 80% is required to maintain good standing.

Tardiness

Students arriving more than 15 minutes late will be marked tardy. Three tardiness instances equal one unexcused absence.

Absences

• All absences must be reported to the school by 8:00 AM on the day of absence.
• Students who exceed the maximum allowed absences may be placed on probation or withdrawn.
• Make-up hours may be available with prior approval from the director.

Code of Conduct

Professional Behavior

• Treat all clients, staff, and fellow students with respect and courtesy.
• Use professional language at all times on campus and in the clinic.
• Cell phones must be silenced and put away during instruction and client services.
• No food or drink is permitted in the clinic area.

Zero Tolerance

• Harassment, bullying, or discrimination of any kind will result in immediate dismissal.
• Theft, dishonesty, or tampering with school property will result in immediate dismissal.
• Possession of illegal substances on school grounds is grounds for immediate dismissal.

Dress Code

Required

• School-issued or approved uniform top (black or school-color smock/apron)
• Solid black pants or slacks — no ripped, distressed, or overly casual clothing
• Closed-toe, non-slip shoes (required for safety on the clinic floor)
• Hair must be neat and clean; nails must be clean and at a safe practice length

Not Permitted

• Offensive graphics or imagery on clothing
• Open-toe shoes or sandals on the clinic floor
• Excessive fragrance (out of respect for clients with sensitivities)

Grading & Academic Progress

Grading Scale

• A — 90–100%
• B — 80–89%
• C — 70–79%
• D — 60–69%
• F — Below 60%

Students must maintain a minimum GPA of 70% and complete all practical assessments with a passing grade.

Tuition & Fees

Tuition varies by program. All fees are disclosed in the enrollment agreement prior to signing.

What's Typically Included

• Tuition (per program — see enrollment agreement)
• Registration fee (one-time, non-refundable)
• Student kit / tool kit (varies by program)
• Textbooks and course materials
• State board application fee (paid directly to state)

Payment Options

• Payment plans (in-house, interest-free)
• Third-party scholarships and grants
• Self-pay / private pay

Refund Policy

Refund Schedule

• Withdrawal before classes begin: 100% refund (minus registration fee)
• Withdrawal within the first 10% of program: 90% refund
• Withdrawal between 10–25% of program: 75% refund
• Withdrawal between 25–50% of program: 50% refund
• Withdrawal after 50% of program: No refund

Refunds are processed within 30 days of the official withdrawal date.

Satisfactory Academic Progress (SAP)

SAP is evaluated at the midpoint and end of each program.

Requirements

• Maintain a cumulative GPA of 70% or higher
• Maintain a cumulative attendance rate of 80% or higher
• Complete the program within 150% of the scheduled program length

Leave of Absence

• Written request submitted before the leave begins (except in emergencies)
• Supporting documentation may be required
• Maximum LOA: 180 days in a 12-month period
• Student must return on the agreed date or be officially withdrawn

Dismissal & Grievance Procedure

Grounds for Dismissal

• Violation of the Code of Conduct
• Failure to maintain SAP after probation period
• Non-payment of tuition without a payment arrangement
• Repeated or serious unprofessional behavior

Grievance Procedure

1. Submit a written grievance to the Director of Education within 10 business days
2. A meeting will be scheduled within 5 business days of receipt
3. A written decision will be provided within 10 business days of the meeting
4. If unresolved, students may contact the state licensing board for further appeal

Health & Safety Policy

Sanitation Standards

• All implements must be properly sanitized and disinfected before and after each use
• Students are required to wash hands before every client service
• Only EPA-registered disinfectants approved by the school may be used

Infection Control

• Students displaying symptoms of illness should not perform client services
• Any cuts or exposure incidents must be reported immediately to the instructor
• Gloves are required for chemical services